Delivery Information

ORDER SHIPPING AND PROCESSING

All orders usually ship out of our warehouse within 1-3 business days from the date on which the order was received. To avoid delays in shipping, please make sure that all orders are placed with a correct and valid name & address. Any orders placed during the weekend (Sat-Sun) are processed the following business day. We do not ship on holidays and/or weekend.

Most orders are delivered between 3-5 business days, depending on how far the delivery address is away from Malaysia. Please understand we are not responsible for any delayed or damaged orders caused during the shipping process, but we’ll do our best to accommodate any special shipping instructions. We do not ship on holidays and/or weekend.

We offer SKYnet and PosLaju Express Shipping.

Orders with any type of expedited shipping, high order value, different bill to/ship to addresses may be further verified for security reasons. Please note that if your order is flagged for further verification, the shipping date will change depend on when we’re able to clear your order.

While we make our best effort to ship orders immediately, we are unable to guarantee delivery on any certain date due to different shipping time variances.

 

AFFORDABLE SHIPPING

VLS VAPE offers affordable shipping on all orders to West Malaysa or East Malaysia. Unlike other retailers, we do not require coupon codes, nor do we charge hidden handling charges, because at VLS VAPE, affordable Shipping truly means AFFORDABLE. The shipping rate will automatically appear at checkout as a shipping option for the state you select.

 

INTERNATIONAL SHIPPING POLICY

Pursuant to our commitment on delivering the finest-quality e-liquids to vape enthusiasts all over the world, all the international order need to contact us directly for quota the shipping rate, we offer international shipping to the following select countries:

  • Australia
  • Brunei
  • Cambodia
  • Canada
  • China
  • Denmark
  • France
  • Germany
  • Hong Kong
  • India
  • Indonesia
  • Italy
  • Japan
  • Korea (South)
  • Macao, China
  • Mexico
  • Myanmar
  • New Zealand
  • Netherlands
  • Philippines
  • Portugal
  • Russia
  • Singapore
  • South Africa
  • Spain
  • Sweden
  • Thailand
  • United Arab Emirates
  • United Kingdon
  • United States

International order are processed within the standard 1-3 business day and will be shipped via SKYnet Express International which may take 3-4 weeks for standard shipping. Your shipping method and estimated delivery date will be determined when you enter your address at checkout and once you receive a shipment confirmation. Please note that international and local border and customs agencies may inspect your international shipment, pursuant to the applicable rules and regulations that govern the importation of commodities into the country and/or locale that the respective agency serves. There may be local import tariffs and/or import regulations associated with the importation of products purchased from VLS VAPE, and it is the sole of the consumer to be aware and informed of any applicable local/municipal regulations, laws, and potential consequences associated with the purchase, shipment, and/or use of any products purchased from VLS VAPE.

Additionally, some international orders may require additional processing time to allow for verification and/or customs inspection. By purchasing products from VLS VAPE and designating an international (outside of the Malaysia) delivery/destination address, the consumer explicitly and expressly agrees that VLS VAPE bears no responsibility or liability for any delay, seizure, legal action, or other consequence that may arise as a result of the shipping of any purchased products to the aforementioned international delivery/destination address. Furthermore, international customers agree to be responsible for all local taxes, import duties, tariffs, and/or brokerage fees that may be assessed by their local customs officials and/or agency.